Customer Data Integration Software, Hardware, Services and Research Papers

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Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent by Microsoft

April 15, 2008 - (Free Research) Devine Capital had relied on Microsoft® Office Outlook® and the Encore contact management tool to meet this need. However, the Encore interface was rigid and did not integrate effectively with Outlook. After implementing Microsoft Dynamics™ CRM 4.0, time spent on daily administrative tasks was reduced by 25 percent.

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Leicester City Football Club Video Case Study by Microsoft

July 24, 2009 - (Free Research) Watch this informative video case study and learn how Leicester City Football Club leveraged Microsoft Dynamics CRM Database to enhance player adminstration, performance analysis, injury prevention, and much more!

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Make CRM Work the Way Salespeople Do by Oracle Corporation

October 08, 2009 - (Free Research) This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.

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SPSS’ Solution for Surveys saves publisher $20,000 annually without consultants by SPSS Inc. Worldwide Headquarters

May 01, 2009 - (Free Research) Aspen Publishers Inc. was able to complete two benchmarking surveys more efficiently and save $20,000 per year without the help of outside consultants by using SPSS for Windows, SPSS Data Entry Builder, and SPSS Data Entry Station. Read this case study and find out how they did it.

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