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Making the most of OSS and service provider CRM by Pitney Bowes Group 1 Software
June 2008 - (Free Research) In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).
Network Management and Applications Performance Services by Alcatel Lucent
August 2008 - (Free Research) This whitepaper examines how telecom providers can exploit the growing desire for managed services by delivering the right network management and application performance services.
Managing Video Networks in a Metro Environment by Alcatel Lucent
April 2008 - (Free Research) Next generation networks are a key enabler of an effective end-to-end security solution. Preventing disruptive elements is both a public duty and a key business requirement to entice passengers and generate the associated revenues.
Converged Communications Solutions by Hewlett-Packard Company
June 2008 - (Free Research) In this white paper learn how professional services skills, industry systems integration leadership, plus strategic partnerships with leading enterprise telecommunications system suppliers combine to enable what is commonly referred to as Unified Communicate.
The IT Guidebook to Evaluating Hosted Exchange Providers by 123Together
June 2008 - (Free Research) This paper provides you with the information you will need when speaking with hosted Exchange providers to ensure that you select a provider who is reputable and will recommend a solution that will help increase your corporate profitability and success.
Webinar - Complete Network Visibility, Delivered by Solera Networks
July 2008 - (Free Research) Complete network visibility is delivered by capturing 100% of all network traffic, storing it, and making it available for playback, review and analysis.
Successful Offshore Outsourcing for Small to Mid-size Businesses by Trigent Software
October 2007 - (Free Research) The mounting cost of IT services puts considerable pressure on the financial and staff resources of small & mid-size businesses. This paper discusses why these companies have been slow to embrace offshore outsourcing. It explores how small firms can implement an offshore outsourcing strategy to reap the same advantages as their larger counterparts.
Miercom Test Report of the Solera DS 5100 by Solera Networks
May 2008 - (Free Research) Solera Networks commissioned a test to independently evaluate the performance of its Model DS5100 deep packet capture and storage appliance. The results? the DS5100 provides the highest line capture rate in the industry.
Optimizing Networks and Applications for End-to-End Performance by SearchNetworking.com
August 2008 - (Free Research) These Virtual Seminar sessions, led by Networking experts Larry Burton, Laura Chappell, and Peter Sevcikare are designed specifically to cover the most important upcoming issues in network management and the challenges that you'll face
Centennial DeviceWall 4.6 by Centennial-Software
September 2008 - (Free Research) Centennial DeviceWall addresses the risks of data theft, virus and malware propagation and computer misuse by managing the connection to all portable storage devices (iPods, USB sticks, cameras, etc.) and transfer of data to and from company PCs
Ovum IT Service Management Vendor Report Card 2006 by IBM Software Group
August 2008 - (Free Research) This report card evaluates how well each major vendor's ITSM strategy and mid-to-long term strategic roadmap aligns with emerging customer requirements and addresses emerging demands for ITSM links to application lifecycle management.
An Introduction to Mobile Management by Nokia.
August 2008 - (Free Research) This E-Guide addresses the numerous services provided by enterprise management platforms, which are necessary for a successful mobile deployment.
A Holistic Approach to Business Mobility by Nokia.
August 2008 - (Free Research) Mobility makes business better allowing us to be more productive, with the flexibility to manage the ever-increasing demands of our work and personal lives. This white paper presents a holistic approach to weaving mobility into the fabric of a business.
Mobilizing your workforce: Key questions to ask by Nokia.
August 2008 - (Free Research) Listen to this quick ten minute podcast to learn best practices for mobile management. Have a quick listen to find out the top must ask questions in order to make the best mobile decisions.
Best Practices for Mobile Management by Nokia.
August 2008 - (Free Research) Listen to this quick ten minute podcast to learn best practices for mobile management. Have a quick listen to find out the top must ask questions in order to make the best mobile decisions.
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