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Shenzhen Telecom by Pitney Bowes Group 1 Software July 2008 - (Free Research) Pitney Bowes Group 1 Software customer communication management (CCM) solution allows Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Optimizing Processes in Medicaid Communications Management by Pitney Bowes Group 1 Software July 2008 - (Free Research) State Medicaid agencies are required to continually improve their services. A number of State and Federal initiatives have been launched to lower costs and improve services. Communications Management is an integral part of this important effort. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

22 Things a Domino Administrator Needs to Know About Spam – An Interview with a Spammer by Mayflower Software March 2008 - (Free Research) Spam has become more than just clutter in the inbox; it’s now the leading way to facilitate computer crimes. In this eGuide, read the answers to over 20 questions SearchDomino.com members asked a reformed spammer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Complete Network Visibility through Deep Packet Inspection and Deep Packet Capture by Solera Networks June 2008 - (Free Research) Deep Packet Inspection (DPI) systems can not only monitor the network and gather statistical information, but react to what it finds by blocking packets or redirecting packets and traffic flows as needed. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Free Solera Virtual to Physical (V2P) Tap by Solera Networks May 2008 - (Free Research) The Solera V2P Tap™ allows organizations to leverage their existing physical environment security and analysis tools to protect their virtual environment at the same time, using the same familiar tools they use in the physical environment. (DEMO) VIEW ABSTRACT | GO TO DEMO

The Limitations of EDGE Proxy Caching Networks by BitGravity May 2008 - (Free Research) This white paper details the limitations of content distribution networks (CDN) and presents a new solution that provides organizations with a superior solution that addresses the needs in the marketplace at an affordable rate. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making the most of OSS and service provider CRM by Pitney Bowes Group 1 Software June 2008 - (Free Research) In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Top 5 Online Billing Capabilities in the Communications Sector for the Ultimate User Experience by Pitney Bowes Group 1 Software June 2008 - (Free Research) Listen to this educational podcast now to discover the essential capabilities needed to help speed cash flow, reduce customer service costs and churn, and stay connected to customers. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

The IT Guidebook to Evaluating Hosted Exchange Providers by 123Together June 2008 - (Free Research) This paper provides you with the information you will need when speaking with hosted Exchange providers to ensure that you select a provider who is reputable and will recommend a solution that will help increase your corporate profitability and success. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webinar - Complete Network Visibility, Delivered by Solera Networks July 2008 - (Free Research) Complete network visibility is delivered by capturing 100% of all network traffic, storing it, and making it available for playback, review and analysis. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Solera DeepSee – The World’s First Search Engine for Data-in-motion by Solera Networks Introducing Solera DeepSee, the first and only solution that allows authorized professionals complete visibility into all network traffic, even on high-speed networks. It provides Google-like simplicity so anyone can view network communications.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Real Value of Network Visibility by Solera Networks June 2008 - (Free Research) This report is a roadmap for organizations that are striving to accomplish their business goals by developing capabilities and deploying technology solutions for network monitoring, analytics, and simulation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Northern California Telephone and Internet Service Provider Becomes CALEA Compliant with Solera Networks Solution by Solera Networks June 2008 - (Free Research) Northern California telephone and Internet service provider deploys Solera Networks deep packet capture and stream-to-storage appliance, becomes CALEA compliant, improves network security and performance and saves about $100,000. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Solera Networks Architectural Overview by Solera Networks May 2008 - (Free Research) Learn how to capture, record, and archive 100% of the packets crossing a network at full-line rates, including fully saturated 10 Gb networks, with speed and accuracy unmatched by any other solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solera DS Appliances - Product Line Data Sheet by Solera Networks May 2008 - (Free Research) This data sheet details a complete range of network record, search and playback appliances that capture every packet for an accurate record of all network activity, not just a sample. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Miercom Test Report of the Solera DS 5100 by Solera Networks May 2008 - (Free Research) Solera Networks commissioned a test to independently evaluate the performance of its Model DS5100 deep packet capture and storage appliance. The results? the DS5100 provides the highest line capture rate in the industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integration Intel® vPro™ Technology with LANDesk Management Products by Intel Corporation. February 2008 - (Free Research) Learn how to integrate Intel vPro technology with LANDesk management software. This white paper discusses the steps of integration and benefits, including improved desktop management and increased security. (WHITE PAPER) GO TO WHITE PAPER

Effectively Securing Your Network by CDW Corporation March 2008 - (Free Research) This white paper shows you how to effectively protect your company's network perimeter from threats like spam, malware, bots, viruses and other attacks (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Energy Efficiency in IBM Data Centers by IBM Software Group March 2008 - (Free Research) Chris Molloy, Distinguished Engineer, explains how IBM is "eating its own cooking" when it comes to implementing concepts to reduce their data center carbon footprint. (WEBCAST) GO TO WEBCAST

Ovum IT Service Management Vendor Report Card 2006 by IBM Software Group August 2008 - (Free Research) This report card evaluates how well each major vendor's ITSM strategy and mid-to-long term strategic roadmap aligns with emerging customer requirements and addresses emerging demands for ITSM links to application lifecycle management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Appliance Update Management: Technologies and Processes for Maximizing the Effectiveness of an Appliance throughout Its Lifecycle by NEI (Network Engines) June 2008 - (Free Research) This white paper outlines the main challenges involved in appliance update management and details the approach NEI has taken in overcoming those challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhanced Faxing and PDF Creation with MS Office 2007 & Exchange Server 2007 by Equisys Inc February 2008 - (Free Research) Learn the limitations of fax implementations and how to overcome them, problems with document creation and delivery, and factors to consider if you decide to use a third party. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobilizing your workforce: Key questions to ask by Nokia. August 2008 - (Free Research) Listen to this quick ten minute podcast to learn best practices for mobile management. Have a quick listen to find out the top must ask questions in order to make the best mobile decisions. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Best Practices for Mobile Management by Nokia. August 2008 - (Free Research) Listen to this quick ten minute podcast to learn best practices for mobile management. Have a quick listen to find out the top must ask questions in order to make the best mobile decisions. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Mobile Management Strategies by Nokia. August 2008 - (Free Research) Today's mobile workers need secure, reliable access to company data and communications "on the go." Learn how to develop a mobile policy, strategies for deploying devices and updating software, and best practices for keeping devices secure. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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