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by Global Knowledge
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Published on: December 2008
Type of content: WHITE PAPER
Format:
Adobe Acrobat (.pdf)
Length: 8 pages
Price: FREE
Overview:
This white paper addresses twelve common issues that network administrators should examine when troubleshooting network problems.
Topics such as:
Mental Prepartation
Physical & Network Layer Verification
Interviewing the User
Isolating the Problem
Having an Up-to-date Network Diagram (Not an Outdated one)
& Document, Document, Document
all dig into the day to day of common troubleshooting steps that you know or maybe should know.
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